Frequently Asked Questions
A FEW HELPFUL ANSWERS
Before you make it yours.
What does MyMarwar offer?
Explore 17 mojari and jutti designs, four food powders, dried curry leaves and dehydrated cabbage.
How do I choose a mojari size?
Check the options on the individual product. Measure both feet from heel to longest toe and use the longer measurement. Size labels can differ between styles. Send us your foot measurement on WhatsApp for help before ordering.
Where do you deliver, and what does shipping cost?
Within India, subject to courier serviceability. Standard delivery is ₹79 per order, or free for a product subtotal of ₹999 or more after discounts. We aim to dispatch in 2–3 business days; estimated transit after dispatch is 3–7 business days in Rajasthan and 5–10 elsewhere in India.
Can I return or exchange footwear?
Request a return or size exchange within 7 days of delivery. Footwear must be unworn, undamaged and in its original packaging. For a change of mind or size exchange, you pay return postage; we cover standard delivery of the first replacement. See our full policy.
Can food products be returned?
Food items cannot be returned for a change of mind or taste preference. If an item arrives damaged, wrong, expired, missing or defective, contact us promptly with your order number and available photos. We will help with a replacement or refund. An unboxing video is not compulsory.
What payment methods can I use?
The available methods are shown at checkout. Cash on delivery is payable on receipt where offered. Online UPI/card payments will appear only when the payment provider is connected; do not transfer money to an unverified account.
Where can I check ingredients, pack weight and allergens?
Check the product description and actual pack label. Choose the required pack option where available. Contact us if you need a label detail before buying. Follow storage and best-before instructions, and do not use an item with a broken seal.
Can I cancel an order?
Contact us before dispatch with your order number. Pre-dispatch cancellation has no cancellation fee. If payment has already been made, the refund process is explained in our Shipping & Returns Policy.
How can I contact MyMarwar?
WhatsApp or call +91 7627091520, or email info@mymarwar.com. Monday–Saturday, 9 AM–7 PM IST. We acknowledge complaints within 48 hours and aim to resolve them within one month.